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Marian Slagman
Marian Slagman
User

Unable to upload site (websitex5 Evo)  en

Author: Marian Slagman
Visited 80, Followers 1, Shared 0  

Hello,

I am unable to upload my project via the software (WebsiteX5 evo). The funny thing is: I can upload it via FileZilla...

When I use the export option in the software, it doesn't see the destination folder. It asks to create the folder, when I say YES, it comes back with an error.

When I don't use a destination folder, it comes back with the error message: "Access denied. Permission denied."

When I export the project to my computer and upload it via FileZilla it does work.

All FTP / SFTP information is offcourse the same.

I have read the suggestions mentioned in the 3/16/12 post "Unable to upload to the server", but none of them are the solution.

Can you help me fix this? It is very frustration to have to use this workaround.

Thanks,
Marian

Posted on the
3 ANSWERS
Esahc ..
Esahc ..
Moderator

Marian, WX5 V10 is VERY old, it is no longer supported by Incomedia and it is quite probable that the requirements of your hosting can not be met by this old software, fortunately Filezilla is a great alternative.

Please make regular use of step 5, export project. This will create an iwzip file of your complete project and all resources required (I personally would rename each iwzip by appending the date so I have multiple fall back positions). Your project will one day fail and when that day comes you can import the iwzip of your choice. The built in backup (down arrow next to save) will probably be useless.

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Posted on the from Esahc ..
Marian Slagman
Marian Slagman
User
Author

I am using the latest version, evo. Downloaded last week. The problem is with this version.

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Posted on the from Marian Slagman
Esahc ..
Esahc ..
Moderator

Marian, have you registered this new version through your profile (top right this screen) or is it registered under a different email address? You will need your current version registered before we can request assistance from Incomedia.

Are you getting any error message either before upload begins (eg add email address) or whilst upload is in progress?

Can you provide a screenshot of your "website export to the internet" page and the parameters page?

PS my low opinion of backup functionality is still very low in current versions. Please make frequent iwzip files (exclude backup and preview)

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Posted on the from Esahc ..