Problem with the basket in the e-shop
Author: V. BorosDear Technical team,
I am asking the developers of the WebSite X5 Pro program to allow the shopping cart to be emptied automatically after some time (for example after 3-5 hours) so the products are not stored in the shopping cart till the next day. It would be ideal - if the eshop owner can set it himself - how long the products can be in the cart.
Currently if a customer stores products in the cart, but he does not send the order, the products remain in the customer's cart for several days (even weeks). In the meantime, the goods may have been sold out in our shop (are physically out of stock). But the customer already has the products in the basket, it is still possible to order these products stored in the cart in the next day... This causes us a big problem running the e-shop.
I would like to have at least some script that would solve this problem as soon as possible... but I expect in the future that it will be possible to have such option in the eshop...
Thanks in advance for solving this problem.
+1
Hi there,
thank you for getting in touch.
I confirm I have reported your suggestion.
Thanks! Kind regards.