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Tomáš Z.
Tomáš Z.
User

Proxis: Web Hosting  en

Author: Tomáš Z.
Visited 439, Followers 2, Shared 0  

Good morning.

 When trying to connect our domain (proxis.cz) to our website placed on your server we received following message (see attachment)

Asking our domain registering company to finish setting of all records we found that the last two ones (red) are related to mail service.

We have our mailhosting contracted with different provider and that’s the configuration we need to keep.

Would be possible to accept this and to complete connection to proxis.cz domain without mail redirecting, please?

Thank you.

With best regards, Tomas

Posted on the
4 ANSWERS
Incomedia
Elisa B.
Incomedia

Hi Tomáš, 

I have verified internally but unfortunately it isn't possible to connect the domain without the mail redirecting. I think in this case it would be better to stay with the hosting provider you have used until now. 

Thanks! Kind regards.

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Posted on the from Elisa B.
Tomáš Z.
Tomáš Z.
User
Author

Hi Elisa,

thank you for response.

So it seems we don't need your Hosting Pro service we purchased last week in order to host our website when using another provider webhosting, correct?

Are there some special requirements for another provider's hosting computers and OS to run website designed by your Website X5 sw in full extent?

Do we loose some features/advantages/functionality when using another provider's hosting service?

Another option is to redirect our current mailhosting to your servers, correct?

When choosing this option what is mail box capacity we can use and when we get access data to manage mail domain settings?

I would like to choose the optimal solution.

Thank you.

With best wishes, Tomáš Zahrádka

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Posted on the from Tomáš Z.
Incomedia
Elisa B.
Incomedia

Hi Tomáš, 

you can choose any provider supporting Windows and Linux servers, PHP 7.1 and MySQL 5.6

Please note in this case you will have to report the FTP parameters, which isn't necessary when using the integrated hosting. 

Thanks! Kind regards.

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Posted on the from Elisa B.
Tomáš Z.
Tomáš Z.
User
Author

Hi Elisa,

thank you for reply but I already managed everything even yesterday.

I sent you another e-mail concerning our purchase of Webhosting Pro service which we don't need anymore. Please check and let me know possibilities.

With best regards,

Tomáš 

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Posted on the from Tomáš Z.