WebSite X5Help Center

 
Yavor R.
Yavor R.
User

Qrcode Generator - Problem with Cyrillic  en

Author: Yavor R.
Visited 791, Followers 1, Shared 0  

Hello,
QRCode Generator > Contact details
I scan the QR code with Samsung Galaxy S22 (Android 13)
1. If I use Latin letters everything is OK;
2. If I use Cyrillic and add the contact in the phone, the Cyrillic text breaks.
Please see in the attached files!

Posted on the
5 ANSWERS - 1 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Yes. You're right. I checked this too. Problem with Cyrillic alphabet.

Read more
Posted on the from Aleksej H.
Yavor R.
Yavor R.
User
Author

Thank you, Aleksej!

Read more
Posted on the from Yavor R.
Incomedia
Stefano G.
Incomedia

Hello Yavor

I can confirm this and I've notified the developers of the issue

I will keep you posted here on the situation

Stefano

Read more
Posted on the from Stefano G.
Incomedia
Stefano G.
Incomedia

Hello Yavor

We've just released an update for QR Code to correctly support Cyrillic.

Can you update the Object and try again please?

Thank you

Stefano

Read more
Posted on the from Stefano G.
Yavor R.
Yavor R.
User
Author

Hello Stefano,

I confirm that it works with Cyrillic, after your update.

Thank you for the quick support!

Read more
Posted on the from Yavor R.