See post >> https://helpcenter.websitex5.com/en/post/261466

Sorry - wrong Google translation.

The password may have been transferred incorrectly during the update, so you may need to re-enter it.

sir i have read all details carefully and Enable push notification all website is working well only error Unable to connect to DB how to cnnnect DB please help me thanks

The database information is different for each user, so I cannot say whether the information is correct.

If the database information is correct, then a space or something similar could have crept into the password during the program update, so type in the password and don't just copy it.

Has the website been exported to the Internet before or is this the first time?

first time website create wordpress  all wordpress data delet then new ftp account and new data base create then upload now website x5 pro. any think problem tell me Daniel 

If I have a problem, it might be because I live in Germany and my English skills from school aren't sufficient and I can't understand Google translations properly.

But maybe the other users or the moderators can understand the text and the problem better and give a different answer.

J'ai le meme probleme depuis la nouvelle mise a jour W5
imposible de me connecter au serveur OVH pour faire mes mises a jour
c'est vraiment trés  grave

(de > fr)

Les informations d'identification de la base de données ont-elles été vérifiées dans WebSiteX5 ?

Une mise à jour peut provoquer des erreurs dans les données d'accès à la base de données.

Vous ne pouvez pas détecter les erreurs, notamment au niveau du mot de passe, car seuls des points sont affichés. Par conséquent, essayez de saisir le mot de passe lentement à la main et de ne pas le copier, car il copie parfois des caractères de contrôle invisibles.

Hi Jebran, 

are you sure the database is MySQL? If it is, what version please?

Thanks! Kind regards.