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Ross P.
Ross P.
User

Hamburger screen on mobile phones  en

Author: Ross P.
Visited 428, Followers 1, Shared 0  

Hello

I have a client who keeps coming back to me saying the following (her words) -

"It's incredible how the laptop page is perfect and the cell phone page is different in its tool bar layout but I like the colors lots!
When I press the tool bar button (on the cell) I get a white blank page then if I swipe that page left I get another white page that has the tool bar down the length of the right hand side.. do you not get this on your cell phone?"

Her website is https://smileinsight.kiwi/

I have attached images of the setups I have done and wondered if anyone can give me some guidience as to why this is happening (my thought is that it may be a setup thing with her phone?)

Template setting

Menu setup

Hamburger menu setup

My iphone screenshot which shows it correctly

Here's hoping some kind person can help me with this problem.

Kind regards

Ross

Posted on the
6 ANSWERS - 1 USEFUL - 1 CORRECT
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

The Google Tag Manager is included twice in the head area of ​​the source code.

There is a <DIV> code and a script for Facebook in the header area and also in the body area, the placement in the header area is probably wrong because a >DIV> code does not belong in the head area .

I don't have a smartphone to test, but this problem also occurs on my notebook in Firefox during the smartphone simulation, see screenshot below

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Posted on the from Daniel W.
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

Since I don't use Google Tag Manager or Facebook, the moderators would have to help here.

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Posted on the from Daniel W.
Claudio D.
Claudio D.
Moderator

you have an image in the footer that is too large in size and comes out to the right.... Delete it or resize it !

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Posted on the from Claudio D.
Giancarlo B.
Giancarlo B.
User
Best User of the month IT

hi, try to fix this line at the bottom which is too large and at smartphone resolution it goes out of the display

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Posted on the from Giancarlo B.
Giancarlo B.
Giancarlo B.
User
Best User of the month IT

oops, a moment later while I was writing wink

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Posted on the from Giancarlo B.
Ross P.
Ross P.
User
Author

Hi Giancarlo

My apologies for not replying earlier to say thank you very much for your idea which fixed my problem.

Really appreciate your help.

Kind regards

Ross

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Posted on the from Ross P.