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Ton M.
Ton M.
User

Website X5 won't start after latest update.  en

Author: Ton M.
Visited 232, Followers 1, Shared 0  

After my last update website X5 doesn't start.
In the task-manager I see the program for about 1 second and than it disappears.

I've restarted my system (windows 11) twice, but that didn't help.

I've included the website x5 updates.log file.

Please advice.

Regards, Ton

Posted on the
1 ANSWERS - 1 USEFUL - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello.
1) Download the program from your personal account https://helpcenter.websitex5.com/en/community/users/47763/downloads
2) Delete the program (but do not delete the site projects). It is better to make a backup copy of all your projects before that. Just in case.
3) Restart your computer.
4) Do not run any additional programs.
5) Temporarily disable antivirus, firewall and any other protection.
6) Install the program.
7) Run it.

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Posted on the from Aleksej H.