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Frederic D.
Frederic D.
User

Problème paiement avec e-commerce  fr

Author: Frederic D.
Visited 96, Followers 1, Shared 0  

Depuis quelques temps j'ai un message d'erreur qui arrive à la finalisation de ma commande sur mon site internet 

et je ne sais pas pourquoi est-ce que quelqu'un peu m'aider 

Posted on the
6 ANSWERS - 1 USEFUL - 1 CORRECT
Frederic D.
Frederic D.
User
Author

j'ai ce message qui apparait dans le mail de confirmation et qui donne aussi le message sur le site directement après la commande

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Posted on the from Frederic D.
Incomedia
Eric C.
Incomedia

Hello Frederic,
I am sorry about the issue.
What version of PHP are you using on your hosting space? Please also check your hosting control panel and make sure that the PHP parameter called display_errors is disabled.
I remain available.

Online translation:

Bonjour Frédéric,
Je suis désolé pour le problème.
Quelle version de PHP utilisez-vous sur votre espace d’hébergement ? Veuillez également vérifier votre panneau de contrôle d’hébergement et vous assurer que le paramètre PHP appelé display_errors est désactivé.
Je reste à votre disposition.

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Posted on the from Eric C.
Frederic D.
Frederic D.
User
Author

i use :

and i don't find php parameter that you say :

This is only the parameter that i have, before i was working but from view week-end impossible to use the e-commerce.

i hope that you can help me, thanks

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Posted on the from Frederic D.
Incomedia
Eric C.
Incomedia

Hello Frederic,
I would recommend switching to 8.2, whereas for the parameter I mentioned, if you cannot find it in the control panel please contact your hosting support and request its deactivation, as warnings and errors should only appear in relevant logs.
I remain available.

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Posted on the from Eric C.
Frederic D.
Frederic D.
User
Author

i have the same problème when i switch with php 8.2 and i find a file user.ini and add "display_errors=off" but it's not work again same error message

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Posted on the from Frederic D.
Frederic D.
Frederic D.
User
Author

Now it's work, i change PHP 8.2 and add in user.ini --> display_error = Off  

and now it's ok the error message disappears

Thank you for your help

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Posted on the from Frederic D.