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Kelly  H.
Kelly H.
User

Upload error  en

Author: Kelly H.
Visited 187, Followers 1, Shared 0  

Using website x5 hosting evo and ftp.

Been fine for months now yet suddenly ive just made some amendments tried to upload and now getting this message

Unable to connect to server

Please check with your internet provider that you have the correct connection information

Please can anyone help

Posted on the
3 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month EN

There have been some issues with the web hosting included in WebSiteX5 in recent days.

Incomedia staff should be back online in the community starting Monday during office hours.

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Posted on the from Daniel W.
Incomedia
Eric C.
Incomedia

Hello Garry,
I am sorry about the issue.
This is about sienna-aesthetics-hair-beauty.com ?
Are you still encountering this error?
If so, please provide me with a copy of the project so that I can check whether there is a misalignment in it.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces.
I remain available.

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Posted on the from Eric C.
Kelly  H.
Kelly H.
User
Author

I have just tried upload and it is now working after 5 days

Thank you very much for your help.

Garry

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Posted on the from Kelly H.