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Orla H.
Orla H.
User

Goodle Chrome email 'complete' problem  en

Author: Orla H.
Visited 1753, Followers 1, Shared 20  

With IE, when I send an email using an email link on my site, as soon as the message is sent it brings me back to the web page I was on (which is what I want it to do). However, with Google Chrome, the email only does this on the 1st listed email address on that webpage. For the others (I've 5 email contacts for different things), it does send the message BUT it then stays on an open blank email with that same TO: address so it looks like the message didn't go - very confusing for a user. You need to check your Sent Mail to see if the message went or not (which it did) and then escape from the unwanted (potentially duplicate 2nd) email to go back to the web page you were on. Help! Thanks

Posted on the
2 ANSWERS - 1 CORRECT
Incomedia
Noemi W.
Incomedia

Hi Orla H.,

I kindly ask you to attach a screenshot in order to better understand and analyse the issue.

Thank you,

Noemi

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Posted on the from Noemi W.
Orla H.
Orla H.
User
Author

Hi Noemi, this issue has resolved itself.  I just sent an email to each of the addresses and it brought me back to the Contact Us webpage after each one which is what I want (instead of leaving a new open Outlook email to that address AFTER I had successfully sent an email to that address).  It's fixed though!

Thanks, Orla Smile

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Posted on the from Orla H.