I lost one of my free magic creations - because the software freeze 
Author: Henrik P.
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I try to make a new website using magic AI - it wrote there was 2 creations back. I pressed the button and then the software freeze.
I needed to restart computer, and then one of the free magic was disappeared.
I now have used one, which is the last - because number 2 dissappeared?
Could you please refund the last one, and please tell me how this could happend?
Posted on the
Hello Henrik,
I am sorry about the issue.
Could you please go to C:\Utenti\NomeUtente\AppData\Local\Incomedia\WebSite X5 - Pro and check if a file called magicsite.json is found there?
Please provide it, if present, and also the most recent files in the Logs folder (if the failed generation happened today, the relevant files will have names starting with 20251212): you can archive them all in a .zip or .rar archive and attach it here.
Thank you.
Author
Hi Eric, i have now serched the whole computer after the file called (magicsite.json) and there is not any file with that name.
Hello Henrik,
it was likely overwritten by a subsequemt MagicSite generation then, I will request the failed generation to be restored to the account.
I remain available.
Hello Henrik,
the generation has been restored.