I don't have WebSite X5 web hosting myself, but the principle should be the same.

Simply append any test directory name to the two entries, if possible.

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The screenshot above is an image excerpt from this guide, see

>> https://guide.websitex5.com/en/support/solutions/articles/44002247270

I just added the red text as an example.

Hi Ray, 

thank you for getting in touch. 

You could test your website's behavior online by exporting it in a subfolder of your web space, for instance /test. 

Thanks! Kind regards.

Hi Guys,  Thanks as always for your prompt response.
I tried the adding the code to a subfolder as suggested, but when I attempt to access it I get the following.

Forbidden

You don't have permission to access this resource.
I used test1 as a subfolder.


When i go to my control panel, its shows that the domain is active.
Do I need to change the permisions to allow for a sub folder /test?

Orsitamatterofwaitingforthedomaintopropagate?

Cansomebodyfixthisproblemwithyourtextboxplease?

Hello Ray,
apologies for the issue when typing a reply, we will look into this.
Could you provide a screenshot of your current configuration in Step 5 - Export?
Thank you.

Hi Guys,   I believe that I have worked it out.
It looks like the index file in the main directory is portected, so when you load up a website, the index file is not overwritten, but has it's name changed to add an extra '.html' suffix.  OR, my websitex5 is creating index files of the form 'index.html.html'

If you look at the images attached, i have renamed the test1 folder files (Renamed the 'index.html.html' files to 'index.html') and can now view the website.  I left the main root folder fles names as they were and you can see that in the image I attached.  The question now is, under what conditions does the websitex5 sw create file names of the format [<filename>.html.html?]
What is the correct way to fix the names in the files on my pc?
What should I do so that this does not happen in future?  (Am I the only person reporting this?)

Belowpleasefindtheimages.

If I preview the HOME page in my websitex5, it clearly shows the homepage file name of index.html.html

How does this happen?
HowdoIfixit?

Hello Ray,
if you check the Properties of the homepage, has a name for its generated file been set manually for it?
I remain available.

I have an external web host.

For test sites, I simply add the name of the test directory to the two existing details (see screenhot below) and export the website to the Internet.

Then I copy the website URL with test directory and paste it into the address bar of my browser to access the website in the test directory.

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Hi Eric,
I checked the properties for every page and they all have a single '.html' with the exception for hidden pages which have no suffix.

If I select the Home Page in the MAP, item 3, and preview the page, it shows index.html.html in the address bar.

I checked each page using preview and they all show '<filename>.html.html'

Going back to my temp host name XXXX.websitex5.me and checking the files, i see index.html, index.html.html and index.php and an INDEX_HTML_OLD

Is there somewhere in your documentation that explains the reason for the different file names?

If I check the details of the index.html file it has a datestamp of 6/12/2025.  So this file has not been overwritten when I loaded up my site, it's your default webpage, and whiole I can't view permissions, i suspect it can't be overwritten. Also, the index.php  has  a datestamp  of  2/24/2025  and  depending  how  you  have your  server  settings  this  file  could  take  preference.

So  the  question  for  me,  is  if  i now  point  my  original  website  address  to  my  sever  page,  what  will  it  see?

Hello Ray,
.php and .html are the extensions used, and which one is used depends on whether or not the pages contains anything that requires PHP to work
" they all have a single '.html' with the exception for hidden pages which have no suffix."
what do you mean by this?
All pages should show an extension, even hidden ones.
If you check your homepage, does it look like this?

or this?

Good morning Eric,

The properties page shows the filename plus the single html.
So index.html

In my design, I am working on some additional pages, and I have these marked as "hidden"
When I check the properties of these, they do not show the suffix "html"

What is the purpose of the "File Name" tick box on properties? 

Hi Eric,
Here is the web export image to my hosted page.

This is what my home page properties looks like.

This shows the rage of file names in my hosted root file directory.  You will also see the "test1" directory there.

Hi Eric,
I just noticed that one of my pages, the-team  shows only as "the-team-html.html" and no file with a single "html".

Your are correct, the hidden page "registration" in the file list shows the ".html" suffix, this is not shown in properties for than page?

Hi Eric,

1. While I can rename files on the hosted server to show all single ".html" suffixes, will this break the menu system for the site?  
2. When I go to update the webpages, will this save the update as index.html.html  or index.html?

Hi Eric,

I just tried something on the \test1 folder.

1. I renamed all files with the double .html.html to single .html in the \test1 folder.
2. Then i did an Export.
   1. It exported files with double .html.html suffixes?
   2. I will attach an image below of the after Export.
   3. When I checked the timestamps, none of the single .html files were updated, just added files with double .html.html 
3. This suggests that if i make changes to any pages, they will not be reflected on the website.
4. I have experienced this already, I changed an image on one page, and it was not reflected on the website.
5. This suggests that the problem rests with the app, which has somehow started creating .html.html, and we need to wirk out how to fix this.
   
   

Cheerz

Ray

Hello Ray,
please check my previous reply.

Thanks Eric,

I don't recall changing any of the names, and it only seemed to occur after I added the SEO, but I will keep an eye on this.

Is the purpose of the tickbox next to file name to enable a change?
I did delete the double .html files and removed the suffix in the properties and all is good now.
I'llgobacktotherioothostfolderanddothesametherealsoandseewhathappens.

Thanksagain
Ray

Hello Ray,
its purpose is to set a custom name, for example if your sitemap has a specific name that helps you organize the pages better, but you would like visitors to reach this page with a different name, however no extension should be added here, as it will be added automatically.