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Kim N. J.
Kim N. J.
User

Oops!I Can't Connect  en

Author: Kim N. J.
Visited 38, Followers 2, Shared 0  

As of july 11 11:00 this problem still persists for me. Of cause I can still work on my site, but it's annoying that the program takes more than two minutes to start.

Posted on the
2 ANSWERS - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Hi Kim,

we're sorry for the inconvenience.

Since the issue that affected our servers last week has been solved, this is probably due to a local cause. Please try to disable your firewall, antivirus and VPN if you have one, then please start WebSite X5 as administrator. 

Please keep me posted. Kind regards.

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Posted on the from Elisa B.
Kim N. J.
Kim N. J.
User
Author

Hi -

Did as described, and everything seems fine now.

Since I did it step by step, I think it was the Windows Defender Private Network firewall that was the culprit.

Regards,

Kim

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Posted on the from Kim N. J.