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Zena H.
Zena H.
User

Send Review button not working  en

Author: Zena H.
Visited 86, Followers 1, Shared 0  

Customer tried to leave me a review, but the 'send review' button didn't work, just does nothing. I have checked the Comments and Rating Object on the page and all the settings seem fine. It was working previously and I haven't changed anything?

Also, just seen that the review buttons are not working on the product pages either!

Posted on the
6 ANSWERS
Incomedia
Eric C.
Incomedia

Hello Zena,
I am sorry about the issue, could you please provide the URL of the affected pages to take a closer look at the situation?
Thank you, I remain available.

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Posted on the from Eric C.
Incomedia
Eric C.
Incomedia

Hello Zena,
thank you, unfortunately I could not find out the cause by inspecting the page on the browser, could you please provide me the project to take a closer look?
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file, making sure not to use the options to include backup and preview files so that the size of the file is reduced.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.

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Posted on the from Eric C.
Zena H.
Zena H.
User
Author

OK thanks. I'll get on to that later.

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Posted on the from Zena H.
Incomedia
Eric C.
Incomedia

Hello Zena,
thank you, let me know when you manage to send it.

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Posted on the from Eric C.
Zena H.
Zena H.
User
Author

Thanks for your help - I've sent that now.

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Posted on the from Zena H.