WebSite X5Help Center

 
Denis I.
Denis I.
User

Orders  en

Author: Denis I.
Visited 1192, Followers 3, Shared 13  
Tags: emails,order

I uploaded my incomplete website to a server and tried making some test purchases to see if I will receive any emails with the orders.  I get nothing in my specified email.  What could be the problem?  Do I have to use an email from my hosting or can I use any email?  Regular hotmail and gmails don't work.  Thanks for your help in advance.

Posted on the
1 ANSWERS
Incomedia
Michele C.
Incomedia

Hello Denis,

if you set your email correctly probably the issue is related with your hosting provider, please try to change the email script in step 0 -> preferences and export again the whole site.

In addition you can try to set up a simple email form and see if the email is working properly from there.

Keep me updated, thank you

Read more
Posted on the from Michele C.