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Andrew D.
Andrew D.
User

No email confirmation after editing payment type V9  en

Author: Andrew D.
Visited 1829, Followers 1, Shared 12  

When I edit a payment type and add instructions into email field it will not generate a confirmation email to myself or the customer when I leave this field blank it works perfectly. I want to add instructions IE bank transfer details who to make cheques payable to etc how do I do this

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3 ANSWERS - 1 CORRECT
Incomedia
Mirko Nosenzo
Incomedia

What is the text you are going to insert? Maybe it contains not allowed characters.

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Posted on the from Mirko Nosenzo
Andrew D.
Andrew D.
User
Author

The text I wanted to insert was

Please make bank transfers to

Halifax Bank PLC

Sort Code xx-xx-xx

Acc Num xxxxxxxxxxxx

Please include your order number as payment Ref

Once the transfer is fully complete your goods will be despatched within 24hrs

Thank You  

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Posted on the from Andrew D.
Andrew D.
Andrew D.
User
Author

Hi

I don't think you are allowed line spaces in between lines of text I have just tried it without and the email comes through ok Laughing

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Posted on the from Andrew D.