WebSite X5Help Center

 
Miguel G.
Miguel G.
User

Web hosting  en

Author: Miguel G.
Visited 1774, Followers 2, Shared 0  
Tags: hosting

Can you delete the old version 8 registration please because that was an special edition (free) and now I've bougth the full version 9 and it does not allow me to use the web hosting.

When I click on web hosting it tells me does the licence does not allow me to use web hosting and I think is checking the old version which of course that version does not allow you to use the web hosting.

Many Thanks

Posted on the
4 ANSWERS - 1 CORRECT
Nicola M.
Nicola M.
User

Hi Miguel,

if you click on your avatar here in this websites and after that you click on webhostin you will see your EDC code for the webhostin. Try to insert it and if it already expired I will give you another one.

Thanks!

Read more
Posted on the from Nicola M.
Miguel G.
Miguel G.
User
Author

Hi Nicola,

I did that and this message appears:

"Sorry, the entered licence does not allow you to activate the web hosting pack"

The registration date is 9/8/2011 so it is not taking into account the registration of the new version 9 which I bought recently.

I wonder if you can delete that old registration and in that way the system will allow me the web hosting.

Many Thanks

Miguel Gonzalez 

Read more
Posted on the from Miguel G.
Nicola M.
Nicola M.
User

Hello Miguel, 

now in the "Webhosting" section you should be ablo to see your EDC code!

Thanks!

Read more
Posted on the from Nicola M.
Miguel G.
Miguel G.
User
Author

Thank you very much for your help Nicola.

It works now.

Miguel Gonzalez

Read more
Posted on the from Miguel G.