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Andrew Waite Brown
Andrew Waite Brown
User

Email address not receiving orders  en

Author: Andrew Waite Brown
Visited 2153, Followers 1, Shared 0  

I have set up the the shopping cart, however when a customer places an order, they receive confirmation but the order is not received at the admin email provided

Please Help

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2 ANSWERS - 1 USEFUL
JJ. JUAG
JJ. JUAG
User

Pleaseanalyzeformoreinformation,a screen print ofthesettings forshopping cart(pagewith thee-mail addresses)and web address.
google translationfromGerman

JBr.

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Posted on the from JJ. JUAG
Incomedia
Claudio D.
Incomedia

Hello,

Please check in the Menu 4 under E-commerce if in the tab "customers details" in "E-Mail with order" the provided email address is correct.

In case it's correct check in the spam folder of you email account.

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Posted on the from Claudio D.