Remembering eshop user data within 2 distinct browser sessions. 
Author: Václav K.
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My apologies for repeating a problem, but I was not able to enter the discussion in "7 e-commerce problems" thread.
In my opinion, John Thewlis is completely right regarding the user data (address, e-mail) remembering issue. This should not happen if a customer closes session in an internet browser. Imagine a situation in a public place - a customer orders stuff from my site, closes the browser. The next customer opens the site again and can see the first person's address. This is not exactly convenient and I feel I can get into trouble as an owner of the website. Deleting cookies (as suggested by someone) is not a solution. I can not ask my customers to delete cookies after shopping!
Please, consider this problem and provide a solution.
Posted on the
Hello Vaclav,
This issue depends on the settings of the browser and not on WebSite X5. The Browser cahce these datas to make it faster to insert the informations the second time because they are already stored.
If you want to avoid that the browser stores them you can change the settings to not save them or use the anonymous mode in the modern browsers. If someone uses a public computer it's normal to delete all cookies to keep personal data safe but usually the Internet Points have setup their Browsers to delete this informations when they browser is closed.
Many thanks!
Author
Hello Claudio,
Thank you for your answer. The "remembering issue" is not entirely dependent on the browser settings though. I've done a lot of purchases on the internet using the same browser and I've never experienced this. Due to the fact that most of my customers have the same experience as I do, I suspect they will not care about deleting cookies or setting up the browsers. Thanks for taking my comment into account.
Best regards,
Vaclav