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Bill Wood
Bill Wood
User

Showbox won't work in Firefox or IE  en

Author: Bill Wood
Visited 2038, Followers 1, Shared 0  
Tags: showbox

Hi guys I have been trying to get the showbox feature work on my site nad it refuses what am I doing wrong?

I have tried in Firefox 16.2 and IE latest version but it will not load the pictures associated with the first image. The images are small ie thumbnails but that should work?

Help suggestions please.

Posted on the
6 ANSWERS - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Bill,

Can you please provide me the link to your website to check why showbox is not working on your project?

Many thanks!

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Posted on the from Claudio D.
Bill Wood
Bill Wood
User
Author

http://www.bazasbooks.co.ukthen click on the children's books link The Jolly Adventure the only one posted yet as a test. any problem email ***

Thanks

Bill

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Posted on the from Bill Wood
Incomedia
Claudio D.
Incomedia

Hello Bill,

Can you please try with a new project and add a product in the e-commerce with a picture and test if so the showbox is working?

If in this case it works, try to add a new product to your current project and test if it's shown this time.

Please let me know if it works.

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Posted on the from Claudio D.
Bill Wood
Bill Wood
User
Author

Hello Claudio

As requested I have added the book lolita to the Fiction section and again it does not display the showbox? http://www.bazasbooks.co.uk >Fiction

:-(

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Posted on the from Bill Wood
Bill Wood
Bill Wood
User
Author

Hello Claudio I really need a solution to this problem as I have 1,000 books to add to this shop or I shall be forced to use other software but I like Incomedia. Please help solve this!

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Posted on the from Bill Wood
Incomedia
Claudio D.
Incomedia

Hello Bill,

Open Step 4 - Shopping Cart - and ther in Products, choose to edit the product, and then remove product linked page.

If you set a linked page the showbox get's deactivated because every html element can only have one link and since also the showbox is a link one has to deactivated to work.

If you remove the linked page the showbox will work again.

Please let me know if I can help you any further! Thank you!

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Posted on the from Claudio D.