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Sven W.
Sven W.
User

Shop doesn't generate the email to customer and to me  en

Author: Sven W.
Visited 857, Followers 2, Shared 0  
Tags: email,shop

Hello I have the problem, that my shop is not generate the email to customer and to me.

The problem is that my provider has disabled PHP mail for security reasons
(on different webspace it is working).

I asked the provider and got this answer:

"Dear Customer,
Thank you for your email. For security reasons we had to disable it because third have send spam. Please use only PHP forms via SMTP to send emails and not via PHP mail. The Internet standard for outgoing email is SMTP and not the PHP Mail function.
Best regards"

So my question is if there is any chance to do something in the php files to make it work or is the only way to use another provider?

thx in advance

Sven

Posted on the
2 ANSWERS
Alex R.
Alex R.
User

problemsowedo not knowme anddo notreceivemailorder?

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Posted on the from Alex R.
Incomedia
Claudio D.
Incomedia

Hello Sven,

WebSite X5 uses only the PHP Mail () function  and if the Hosting decides to not support it you can or try to convert it manually to smtp or use an external service.

Don't forget that you have still the offer for one year free hosting offered with your copy of WebSite X5 on one.com.

You can activate it by visiting the "Webhosting" section your answers.websitex5.com profile.

Hope it helps.

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Posted on the from Claudio D.