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John B.
John B.
User

I can not save my alterations to my web site  en

Author: John B.
Visited 411, Followers 1, Shared 0  
Tags: save,work

After reloading the software due to a motherboard crash i can log into my website and alter the pages but when i come to save these alterations i get the following message. "This feature is not available in the Trial Version, if you wish to use this you must purchase the Full version." can you please help Thanks John b

Posted on the
1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello John,

Please uninstall the program and remove also the WebSite X5 folder in Program Files and the Incomedia folder in C:/Users/YourUsername/AppData/Local/

Once you uninstalled and deleted the folders, go in the "Download" section of your answers.websitex5.com profile and download the installer. Do not install the Demo Version.

The program during the install procedure will ask you to register it. Use your existing account and your product code, you can find on your answers.websitex5.com profile under "MY Licences".

Please let me know if it works!

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Posted on the from Claudio D.