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Patrick S.
Patrick S.
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Duplicate Buy It Button  en

Author: Patrick S.
Visited 1608, Followers 1, Shared 0  

I have set up my site to use PayPal. After a user clicks the Buy button and makes their transaction on PayPal an additional button appears in their e-mail. How do you prevent that? I don't want a customer to accidentally pay twice.

I ran a test and used the but it button, paid for the product, but when my e-mail confirmation came, it had a buy it button there also and even allowed me to click it as to go to PayPal and pay again.

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1 ANSWERS - 1 USEFUL
Incomedia
Claudio D.
Incomedia

Hello Patrick,

The payment link is also added in the email to give the customer the opportunity to pay in case the browser windows closed and the customer cannot pay immediatly after the purchase.

Unfortunately it is not possible to remove the button from the order email.

I would like to suggest that you open an "Idea" Post where you describe to us the feature you would like to see implemented in the future releases of WebSite X5.

Please feel free to write back if you need more information.


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Posted on the from Claudio D.