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Ozgur Bayraktar
Ozgur Bayraktar
User

Some pages can not open customers website  en

Author: Ozgur Bayraktar
Visited 717, Followers 1, Shared 0  

Hello everbody,

Some customers have following problem with WebsiteX5E9.

Some pages can not open customers website. For ex. main page can not open.Please look attacment file.

Thank you and best regards,

Posted on the
1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Ozgur,

The error message the customers gets is the apache error 500 and it depends on what code they added in the page and if it's custom php code then they need to contact the hosting provider administrator to see if the code is supported form server.

If you require any further information, please feel free to write back.

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Posted on the from Claudio D.