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JOSE MIGUEL G.
JOSE MIGUEL G.
User

Problem Update Smart To Evolution  en

Author: JOSE MIGUEL G.
Visited 890, Followers 1, Shared 28  

HELLO FRIENDS I HAVE PURCHASE A SPANISH MAGAZINE WITH YOUR FREE SOFTWARE SMART 9 I DOWNLOAD THE UPGRADE TO EVOLUTION 9 AND PAYED THE OFFER OF 64,95€ I DOWNLOAD IT AND THE MESSAGE IS THAT THE UPGRADE IT IS NOT FRO SMART I HAVE PAYED 64,95 IT IS THE OFFER IN THE SOFTWARE BANNER PLEASE HELP ME I AM JMGMJMGM

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15 ANSWERS
Pcssa .
Pcssa .
Moderator

. . . si has comprado tambien has recibido und codigo para hacer una instalacion completamente nuevo.

Intentelo de instalar nuevo usando el codigo que recibistes.

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Posted on the from Pcssa .
Incomedia
Samantha M.
Incomedia

Hi Jose,

I see your Evo 9 version has been registered correctly and it is now active, do you still have problems?

Did you install and register correctly your smart version before launching the Evo 9 installation process?

Please let me know if you need more help!
Thank you! Smile

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Posted on the from Samantha M.
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

HELLO

THE ACTIVATION ERROR CONTINUES

SEE IMAGE

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Posted on the from JOSE MIGUEL G.
Pcssa .
Pcssa .
Moderator

. . . el error 322 dice:

-> no has usado el email correcto (de la primera registración)

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Posted on the from Pcssa .
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

primer registro??

no entiendo

cual puse de email?

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Posted on the from JOSE MIGUEL G.
Incomedia
Samantha M.
Incomedia

You need to register your Evo 9 with the same email you used to register your previous Smart version or else it will not recognize the upgrade and it will give you the error message.

Please check what email you used to register your Smart version! If you can not remember it, please give me your Smart 9 product code and I will check it for you.

Google translator:

Usteddebe registrar suEvo9 conel mismo correo electrónicoque utilizó pararegistrar su versiónde Smartanterioro de lo contrariono reconocerála actualizaciónyse le daráel mensaje de error.

Por favor, compruebecorreo electrónico que utilizópara registrar suversiónde Smart!Sino lo recuerda, por favor,dame tuinteligente9de código del productoy te locompruebe por usted.

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Posted on the from Samantha M.
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

attached

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Posted on the from JOSE MIGUEL G.
Incomedia
Samantha M.
Incomedia

Ok fine thanks, please give me your Evo 9 product code and I will attach your registration email to it.

Thank you!

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Posted on the from Samantha M.
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

evo code

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Posted on the from JOSE MIGUEL G.
Incomedia
Samantha M.
Incomedia

Please try again now to install your upgrade.

Thank you!

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Posted on the from Samantha M.
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

THANKS

IT IS OK

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Posted on the from JOSE MIGUEL G.
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

PERDON, NO VEO QUE PUEDA UTILIZAR VISA O MASTERCARD EN EL MODULO DEL CARRO DE COMPRA.

COMO SE HACE SAMANTA?

TENEIS UN MANUAL COMPLETO??

MUCHAS GRACIAS

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Posted on the from JOSE MIGUEL G.
Incomedia
Samantha M.
Incomedia

Please go into the ''download'' section (top right corner of this page)...you will find a complete spanish manual for you to use.

Google translator:

Por favor, vayaa la sección dedescarga''''(en la esquinasuperior derecha deesta página)...se encuentraun completo manualde español parasu uso.

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Posted on the from Samantha M.
JOSE MIGUEL G.
JOSE MIGUEL G.
User
Author

HOW CAN I USE VISA OR MASTERCARD AS PAYMENT METHOD?

I ONLY SEE PAYPAL OR BANK TRANSFER

THANKS

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Posted on the from JOSE MIGUEL G.
Incomedia
Samantha M.
Incomedia

Dear Jose,

you can enable the credit card payment and create your own payment method with the ''custom code'' option  in Step 4 - shopping cart - payment - payment type list - add. Here you can create and set your own.

Please open a different post for each topic, thank you!

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Posted on the from Samantha M.