Product .Code 
Author: Evandro C.
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Dear, To complete the registration process for WebSite X5, you need to enter the Product Code. I formatted my laptop, I downloaded the website x5, I installed and is asking me the product code to unlock. I do not have. Best regards
Posted on the
Hi Evandro,
What version of WebSite X5 are you trying to unlock?
As in V7, V8, V9, V10, etc?
Author
Hi Paul,
V8.
The computer codes and unlock codes for V8 are stored under 'My Licences' which is accessible from the drop down menu headed 'Profile' at the top-right of this page (assuming you are logged in to WebsiteX5Answers)
You should be able to recover your codes from there
Author
Paul,
I clickedon mylicenseand seethe messagethat appearsbelow.
"MyLicences
InUnlock Codesrequested
You have notgot anunlockcodetoinstallCorrectlyyourWebSiteX5licenseinyouruserprofile.
However,youmayhavesuccessfully completedyourWebSiteX5Licenceinstallationprocesswithanotheremailaddress.In thiscase,pleaseopena newpostandaddyournewplusyourolde-mailaddressto it: we willthenbeabletoadjustandcompleteyourregistrationCorrectlyfor you.Pleasefeelfree tomanageyourlicenseafterwards.
Have youalreadydiscoveredthe newWebSiteX5Eolution10functions?DiscoverThemnow!
Addlicense
Usethe fieldbelowto activatethelicenseofyournewproduct "
Good... all you need to do is follow those instructions to proceed. If for some reason you can't recall the old email address you used to initially license X5, then you may have to get in touch with Incomedia support directly, or send them a private message on this forum.
Best regards,
Paul
Author
DearPaul,
Really theemailwas wrong.Iremembered, I triedand that's OK.
I have already installedthe program.
Thank youfor attentionand patience.
Best regards,
Evandro.