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Jim H.
Jim H.
User

Not satisfied with WebSite X5 Compact 10  en

Author: Jim H.
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Not satisfied with WebSite X5 Compact 10. I purchased compact 10 ten days ago but cannot do with it like what i experienced in the free WebSite X5 Evolution 9. Now I want to buy the new WebSite X5 Evolution 10 believing that it must be possible creating your own home page and downloading photo's what is difficult with compact 10. I have asked Incomedia cleverbridge if it is possible canceling the compact 10 transaction and obtaining the more expensive Evolution 10. I sincerely hope the costs for obtaining Compact 10 (what I don't need) can be deducted when I buy WebSite X5 Evolution 10? I hope your service is that good.

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2 ANSWERS - 1 USEFUL
Incomedia
Noemi W.
Incomedia

Hi Jim H.,

thanks for your message. 

It is possible to upgrade your software WebSite X5 Compact 10 to WebSite X5 Evolution 10. The cost is 29,99 €.

Please, follow this link to get the upgrade: http://www.websitex5.com/en/store.htmland click on "Update".

Kind Regards,
Noemi 

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Posted on the from Noemi W.
Jim H.
Jim H.
User
Author

Noemi, Thank you for you co-opertion. The link is only not working when I click on it. 

Incomedia cleverbridge has offered to refund the WebSite X5 Compact 10 and then I can purchase the WebSite X5 Evolution 10. Ihave asked them to do so. So what I do is to buy the full price for WebSite X5 Evolution 10 and receive the refund of Compact 10. That would have been the same as following your link when it would have worked. Thank you anyhow for your excellent service. 

Kind regards,

Jim

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Posted on the from Jim H.