Hi Edin Hasic,

The error message "Activation Error 311" is shown because you have upgraded your licence of WebSie X5 Evolution 9 to version 10.  Now, WebSite X5 Evolution 9 should only be used to export project but you should work with WebSite X5 Evolution 10.

However, in order to unlock WebSite X5 Evolution 9 again, please proceed with the manual unlocking:

1. Launch the software. (photo 1)
2. Enter license key and e-mail address. (photo 2)
3. Keep pressed the "CTRL" button on the keyboard and click "Next". (photo 2)
4. In the top right corner you will see a file which needs to be saved. This file contains all information about manual unlocking and it contains the computer code, too. (photo 3)
5. Follow the istructions reported in the saved file. If you get an error, please open a private post and attach this file. The Incomedia Help Service Staff will help you finish the unlock process.

Thank you,

Noemi

***** Google Translation:

Hi Edin Hasić,

Poruku o grešci "Aktivacija Error 311" se prikazuje jer ste nadogradili licencom WebSie X5 Evolution 9 do 10 verzija. Sada, WebSite X5 Evolution 9 treba koristiti samo za izvoz projekta, ali treba raditi sa WebSite X5 Evolution 10.

Međutim, kako bi se otključati WebSite X5 Evolution 9 opet, molim vas, nastavite s Priručnikom otključavanje:

1. Pokrenite softver. (slika 1)
2. Unesite licenčni ključ i e-mail adresu. (slika 2)
3. Držite pritisnuo "CTRL" gumb na tipkovnici i kliknite na "Next". (slika 2)
4. U gornjem desnom kutu vidjet ćete datoteku koju treba sačuvati. Ova datoteka sadrži sve informacije o priručnik otključavanje i sadrži računalo kod, previše. (slika 3)
5. Pratite istructions iskazane u sačuvanu datoteku. Ako dobijete pogrešku, molimo vas da se otvori privatni post i priložite ove datoteke. U Incomedia Help Service Osoblje će vam pomoći završiti za otključavanje proces.

Ispod je prikaz slike postupka:

slika  1

slika  2

slika  3

Hvala ti,
Noemi

Answer is :  Generic Error.

Hi Edin Hasic,

please, copy/paste the file which is opened, when you click aon"save instructions" (see Step 3). This file does contain the computer code which allows to unlock the software.

Thank you,

Noemi

***** Google Translation:

Hi Edin Hasić,

molim, copy / paste datoteku koja se otvara kada kliknete aon "save uputstva" (vidi Korak 3). Ova datoteka ne sadrži kompjuterskog koda koji omogućava otključavanje softvera.

Hvala ti,
Noemi

Not work

http://answers.websitex5.com/profile/licences/***/EN257B81A8960E44296B33ED4286C24163F6

Zbog vaseg postupka ja se kajem sto sam kupio bilo sta od vase firme damo seam velike pare da bi doziveo da mi je program koji sam platio prakticno ne upotrebljiv . Imam osecaj kao da me je neko pokrao u javnom prevozu i tom priliko mi ukrao 150 evra. bas me  zanima koja je to glupa glava u vasoj kompaniji smislila ovako zlostavljanje kupaca. Da mogu glavu bi mu razbio.  I izmedju ostalog zasto vi mene terate da koristim verziju 10. Posle ovakvog vaseg postupka ja nisam nikad vise zainteresovan za bilo koji vas proizvod ili bilo sta da kupim. Samo kreten moze da smisli ovako nesto. da li vi shvatate da set me blokirali i  da mi ne pomazete da resim problem. Mozete li napraviti barem neki video i postaviti na YOUTUBE kako otkljucati zakljucanu verziju 9.

ja kad bi bilo vlasnik vase kompanije nikad ne bi uradio bilo sta sto bi od mojih musterija cinilo nezadovoljne korisnike  programa. Sta me briga nek koristi kao ko hoce verziju koju hoce.

GOOGLE:

Becauseyour procedureIregret thatI boughtanythingfromyour companyseamgivebig moneytolive tomyprogram thatI paidvirtuallynousable.I have afeelingas ifI wasastealinpublic transportand on this occasionwestole150euros.I wonderwhat thatstupidheadofyour companycame up withthisabuseof customers.They canheadtohimbroke.Andamong other things,why areyouForcingmeto useVersion 10Afterthisyour procedureI've neverbeenmore interested inwhatyour product oranythingyoubuy.Only a moroncan think upsomething like this.Do yourealize thatsetmeblockedandit did not helpto solve someproblem.Can you makeat least somevideoandputon YouTubetounlock lockedVersion 9

whenIwould bethe owner ofyour companywould never doanything thatwould beof mycustomersseemeddissatisfiedusersof the program.What worries melet himwhowantsused asthe version youwill.

Hi Edin Hasic,

thank you. Pleae, this is the unlock code:

345800EE629B672A321C34142F564DFFF89FE5A7E1BB3B53E198D48B7C406CA439C1F5581F05AB3407C9A02133F829C54677FED917384F82372952105353C9B29FA09EB6CB39FD1474885DB3FFD54FADA433BCC685E13F4B04735AF8990D5CAB392686DB905861BA6A72F9CB6BAD2EB089B7C294B24F088E67A7BF79E095A6FE76B8A82CB1F109D470211C4A701FAF0E

Noemi