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Greg D.
Greg D.
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Program closes down when editing  en

Author: Greg D.
Visited 822, Followers 2, Shared 0  

I have been having a problem with the program closing down when I try to update or add to my website, I get the following message." INCOMEDIA WEBSITEX5 INCOMEDIA HAS STOPPED WORKING". "A problem caused the program to stop working correctly .Windows will close the program and notify you if a solution is available" I have uninstalled v10, downloaded then reinstalled again, I am using 10.1.0.38. Can you offer me a solution? I cannot do anything with the program now.

Posted on the
1 ANSWERS - 1 USEFUL - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Greg,

From the behaviour it can depend on a not correct working component of the .NET Framework.

Try to uninstall the .NET Framework 4.0 from your computer and then use following cleanup tool to remove the remaining files:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once the program has done reinstall the .NET Framework by downloading it from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

After please check if there are any windows updated available and install them.

Then test again the program to see if the issue is still present.

Please keep me updated.

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Posted on the from Claudio D.