WebSite X5Help Center

 
Robert B.
Robert B.
User

Not recieving information to my email from e-mail form on website  en

Author: Robert B.
Visited 649, Followers 3, Shared 0  
Tags: template

I was using evolution 10 and just upgraded to proffesional 10 today to fix my problem...

I do not recieve information from the email form to my email. customer will submit question threw the email form and i do not recieve any notice that information was submitted.

Has Not worked in over a month...just upgraded to professional 10 and i use godaddy for webhosting.

www.mylasertechnique.com is my site.

i have made additional email forms on multiple pages on my site and i have used different email addresses to recieve the information submitted.

 i have used(***, ***, ***,) non will recieve the info...and i have checked my spam folder.

i disable website protection....so anyone can view my source code.

Need Help Quick this is my wifes company.

Posted on the
5 ANSWERS
Andre E
Andre E
Moderator

Robert,

You need PHP on your webserver, see if this is provided at your webhosting company.

If this is available and it still does not work you can change your e-mail script.

goto advanced settings page 4 , choose datamanagement, change script to a lower version. (you will find this below on the left side of that page) upload site again and test.

If still not ok, do it again with the lowest script.

Hope this helps you.

BR A

Read more
Posted on the from Andre E
Chuck  H.
Chuck H.
User

Is this *** a good email address that is set up on your server? I sent an email to this address from your website.....Did it work?

If this is a good email address it should work as it picked up exactly as above.....

Chuck

X

Read more
Posted on the from Chuck H.
Chuck  H.
Chuck H.
User

Sorry Robert let me see if I can input email without violating forum rules.

contact 

AT

mylasertechnique.com

We will see if that one works.................

Chuck

Read more
Posted on the from Chuck H.
Robert B.
Robert B.
User
Author

it is a good email... got the email. busy day today, i will try the 2 suggestion and see what happens.

i will respond back tommorrow afternoon with the results.

bobby

Read more
Posted on the from Robert B.
Robert B.
Robert B.
User
Author

Lowering the scripted work, thank you guys!!!

Read more
Posted on the from Robert B.