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Valerie O.
Valerie O.
User

Page content disappearing online  en

Author: Valerie O.
Visited 605, Followers 1, Shared 0  

I am having problems with my website with page content simply disappearing everyday and the only remedy I can find is clicking on each page in 'Page Creation' and re exporting, is this a web host problem or x5 problem? I am very much a novice web builder!

Posted on the
3 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Valerie,

does the page content disappears online or in the preview?

If it's disappears online it depends on the webhosting probably where or a service is setup to change it or someone is deleting parts of the website.

Many thanks!

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Posted on the from Claudio D.
Valerie O.
Valerie O.
User
Author

Hello, I have checked with the webhosts and all is ok on their end, however now the content will simply not load onto some of the pages at all now, they are just a blank screen. Any suggestions?

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Posted on the from Valerie O.
Wayne B.
Wayne B.
User

Hi Valerie - you need to answer Claudio's question about whether the pages disappear when you use the "Preview" function, or they appear correctly in this. That way we can pin the issue down to either something you are doing in X5 or some problem at the webhosting end.

What version of X5 do you use and what operating system and version of Internet Explorer do you have? (even if you use other browsers, the version of IE installed on your computer can cause uploading problems with older versions of X5 - v8 and earlier).

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Posted on the from Wayne B.