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Glenn S.
Glenn S.
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Unlock code error version X5-9  en

Author: Glenn S.
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I have upgrade x5 ver 9 to version 10 at no point was I told that this would forfit my 9 version, On upgrading my pc I can no longer install version 9 as I am unable to retrieve my unlock code. Most of my websites are built with the 9 version and I require it to be able to export for Importing into version 10. What is the solution?? < I certaily dont want to rebuild each one again!!, Please help

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1 ANSWERS - 1 CORRECT
Incomedia
Samantha M.
Incomedia

Hello Glenn,

if you purchase an upgrade for any software you automatically loose the previous version. After deleting it from your computer you will not be able to install again because you have another version of it.
If you still need it though, I can help you install again.
Please follow the procedure you will find in this post: http://answers.websitex5.com/post/25631 and feel free to write back if you have anymore questions.
Thank you!
Samantha

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Posted on the from Samantha M.