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Bjorn Andreassen
Bjorn Andreassen
User

Can I install Website X5 on two PCs  en

Author: Bjorn Andreassen
Visited 851, Followers 1, Shared 0  
Tags: crash,win8,x5

WebsiteX5Procrasheswhen I try to install it on my new Win 8.1 PC.

Ihavewrittenin the IDbutwhen Ientermye-mail,then X5 crashes.

How do I fix this?

Posted on the
2 ANSWERS - 1 USEFUL - 1 CORRECT
Anthony A.
Anthony A.
User

x5 has problem with win 8.1 and specialy many programs have problem with IE11.

downgrade your IE11 to IE 10 then try to install it again.

sometimes it causes because of .net framework to, make sure you have version4 of .netframe work

if this post is the correct answer, please mark this answer as correct answer.

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Posted on the from Anthony A.
Incomedia
Samantha M.
Incomedia

Hello Bjorn!
The issue you are having is caused by the frameworks. If you have win.8, please proceed as follows:

Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.5 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.5 and then click ok.

Anthony, what you state is not correct. Only webSite X5 Evolution 7 and 8 have issues with win 8.1 and IE11, they are old versions of the program. Website X5 Evolution 9, 10 and Professional 10 are compatible with win 8.1 and IE11.
Please feel free to write back if you have anymore questions.

Samantha

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Posted on the from Samantha M.