Unable to update

Author: Patrick K.

Visited 767, Followers 1, Shared 0

Just installed program and it will not let me update. Gives error 406 and says to close programs and try again. I did that, and uninstalled my antivirus program and still will not update. Please help

Posted on the 03/27/2014 13:07:52

2 ANSWERS

Patrick K.

User
Author

I purchased WebSite X5 yesterday and downloaded it. The link to validate my email address did not work so it had to be done manually. Now I start the program and am prompted to update the many files and I get Error code 406. Says to make sure all programs are closed and retry. I not only closed all the programs, but uninstalled the antivirus program to no avail. I installed the program on my laptop and am getting the same problem. It will not let me update.

Please help

Posted on the 03/27/2014 13:16:22 from Patrick K.

Andre E

Moderator

Patrick,

Download the latest full version from your profile, this will work.

Goto top right button profile here in answers, select download.

If you forgot your licence code you can find that in the same pulldown menu.

BR A

Posted on the 03/27/2014 18:03:43 from Andre E