Did you check these posts from the FAQ Section ?

http://answers.websitex5.com/post/26665

http://answers.websitex5.com/post/27620

Why can't you upload ? Do you get an error?

Iolo

log in to your host cpanel and click on ftp addresses.

create a a new ftp address and make sure you path is pointing to public_html (anything/anything/public.html)

then put your username, pass, ftp address in step 5, use passive mode, leave the destination folder empty.

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck
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