Refund terms for Website x5 Pro 
Author: Peter C.
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I'm contemplating purchasing Website X5 pro 10, but I want to know your refund conditions should I not be satisfied with the product.
Let me state that I'm from Australia, so the terms of revocation for the EU do not apply to me specifically.
What are the terms please before I proceed?
Posted on the
Hello Peter!
Thank you for your interest in our program!
If you are not satisfied with the program you purchase you have 30 days time to ask for a refund. You will have to contact us and we will give you all the information you need to proceed. May I suggest you try our demo version before you purchase the software so that you may test it before? You can download it from here: http://www.websitex5.com/en/demo-professional-10.html
Please feel free to write back if you have anymore questions about this.
Thanks,
Samantha
Author
Hi Samantha,
It's precisely because I've downloaded and tested the demo version that I want to buy it!
I like the features and workflow, but I can't publish or upload to my host with the demo.
To complete my evaluation of your product, I need to buy a copy to find out if the program is stable, doesn't crash and whether the published code loads on the target devices within a reasonable time. I can't accept the product if it fails any of these criteria...
I understand from your response above that I have 30 days from download purchase of Website X5 pro 10 in Australia to claim a refund. Is that correct?
Thanks,
Peter
Hi Peter!
Ok, I understand! Yes, that is correct. Please feel free to purchase the software to complete your testing.
Enjoy!
Samantha