The purchased template cannot be imported to my X5 prof. 
Autor: WING KWONG C.
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Dear Sir,
I had just purchased a "Shopping Time" project template. The cleverbridge reference number is 68484698. I downloaded the software and installed it into my win8 system, and then import the "Shopping Time" template into my Website X5 prof. Unluckily, I cannot open the "Shopping Time" project template and an error message is pop up as below:
Shopping Time
An error occurred while loading the Project.
[There is an error in XML document(7043, 271).]
Please, try your best to provide solution to me, as I need to use the template to finish an urgent project.
Best Regards
Wing Kwong, CHAN
Publicado en
Mr. Wing Kwong,
The template you are refering to has been made for version 11.
It will therefor not work in V10.
I think there are 2 options, go for V11, or ask a refund for the template and search for another one.
Hope this helps, sorry that I have no better news here.
BR André
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Thanks
Wing, you would be able to create that template in your pro 10.
it is an easy template! let me know if you need help.
you already have the graphic parts, even though not much graphic being used in that template.
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Good Luck
http://www.nuluhost.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.wdesigners.us
http://www.usx5.com (Templates and support for x5)
Autor
Hi Anthony A,
How can extract and use the graphic parts of the "Shopping Time" template?
Best Regards
Wing Kwong, CHAN
Hi Wing
Send your template to me, I will xtract the graphics for you or if you want I can make the basic 10v for you, just settings (like size, etc)!
either visit my website and contact me from there or send it to [ info AT usx5 DOT com]
if this post is the correct answer, please mark this answer as correct answer.
------------------------------------------------------------
Good Luck
http://www.nuluhost.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.wdesigners.us
http://www.usx5.com (Templates and support for x5)