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C.J. V.
C.J. V.
User

Error 406 when update xd5 version 12  en

Autor: C.J. V.
Visitado 763, Followers 1, Compartido 0  

after installing x5 version 12 the update procidure gives an error 406.

Please help!

C.J. van der Zwan

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4 RESPUESTAS - 1 CORRECTO
Andre E
Andre E
Moderator
Usuario del mes EN

Download the full version here: https://answers.websitex5.com/profile/downloads

Install that one, this shuld do the trick. (your projects shoud be save but a backup with step 5 from your project never hurt)

BR André

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C.J. V.
C.J. V.
User
Autor

It don't work, cannot update X5 version 12!

C.J van der Zwan

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Paul M.
Paul M.
Moderator

Hello C.J.V.,

You must have a localised network issue due to firewall/antivirus/proxy settings, etc.

Your screenshot indicates that you are still trying to update within the program itself.  Please do as Andre suggests here instead:

Andre E
Download the full version here:https://answers.websitex5.com/profile/downloads Install that one, this shuld do the trick.

Once you have downloaded the setup file that Andre linked to, right-click on it and select 'Run as administrator'  -  this will install the new version over the old one  -  there is no need to uninstall first.

Make sure WebSite X5 is closed before attempting to install.  It would also be a good idea to reboot your computer before installing also.

Please keep us updated.

Kind regards,

Paul

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