This has to be a problem with an image asigned to the background of the cell, take a look at the options on those problematic cell and you may find that there's a background image somewhere :)

Hi Luis

I have had a look in the cells affected but I can't see any other image apart from what's meant to be there. The affected pages display text only. 

However the text shown in the Page Contents of the Responsive Template is actually an jpg image.

Would that have any effect?

And so the problem continues...

Thanks.

Hi Luis

Thanks a lot for your help.

I can see were everything is, but I just don't know how to fix it.

The text/jpg on the Responsive Page Contents should appear only on the home page and nothing else.

I will be grateful for a little more of your time in solving this and learning how to add this only to one or more chosen pages.

Many thanks again

Cos

Will check and get back to you soon.. thaanks

Hi Luis

I've gone round all pages and areas trying to find if the jpg was inserted anywhere else in error.

I have also confirmed that the jpg I sent to you before, is only to be found in the contents page and nowhere else in the responsive template.

I am beginning to get the feeling that this is is not something I am doing, but rather there is a bug somewhere.

What do you thing?

Thanks for your continued help.

Cos

Hi Cos.

If possible, you should send me the project you have, without preview in order for it to be smaller in size.

You can send us an email with the project file (the file with .IWZIP extension) as attachment to file@answers.websitex5.com using as Subject “Post 133185 per Stefano G.”
If your project size is more than 10 megabytes, you can use online services like www.wetransfer.com to send  us your project.
To export the project you want to send us, please use the function “Export the Project” in Step 5 and save it in C://.

Hi Stefano

I uploaded what you asked for a few days back..

Any news yet on a solution?

Thanks

Hi Stefano

I am rescending this as my previous reply to you on this subject seems to have dissappeared or deleted.

There is a facility in the Page Contents of the Responsive Template Structure to insert an image file . This is what I have done by inserting an jpg.. 

I am astounded to be told that this is not possible to do. What is the facility provided for? It seems useless to have it there if its going to mess everything up.

If I remove it, the gap when viewed in Responsive mode does not close correctly and it looks unsightly. Therefore there is a problem there also.

I need answers or at least a better workaround than suggested in your last note to get there, but preferably a fix to take care of this.

I also need to know exactly how the Image File field in the Responsive Template is to be used if it will not accept a jpg without messing everything else up.

Thanks.

Hi Stefano

I have replaced the black text with red text but it's still the same problem. (I hope that I understand you correctly and this is what I have to do)!

So that I haven't been making mistakes along the way, below are the steps I have followed.

1 I retyped text in red.

2 Exported as jpg within photo software and in the correct size.

3 Inserted in Page Contents in Responsive Template Structure.

If any of the above is not correct or if I mis-interpreted your comments please let me know.

I am also raising another question in regards to a large gap (and how to close it up) between the header  and the main body on the home page in the Responsive mode. The reason I have that extra text is because of this large gap which looks unsightly and unecessary.

Many thanks for your reply and help.

Hi Cos.

Did you make the modifications online?

Because I cannot see the change in text color.

Please provide the link with the updated website or a screenshot of the new situation so that I can check it.

Let me know

Hi Stefano

I haven't uploaded the changes as the problem persisted.

I am attaching 3 images, hope they help you identify the problem.

The coloured text is there because if I don't put it in, in Respenive mode, then the gap on the Home Page is far too large. Could you please tell me what the problem is there and how to fix it, or please point me to some resource to sort it myself.

Thanks

Hi Cos.

I examined your project again.

As I said before, the problem is that you have text in the image you're using as a background.

I also checked the fact that you were talking about the gap appearing in the home page without putting that specific text.

It is actually easily solved by modifying some margin settings you used.

You gave a "top" margin to the Image Object containing "Gorgeous Soft Leather Shoes", but this top margin is there in responsive too, and this generates the gap.

Just remove that margin, and select "Align center" in the cell customization window.

Hope this helped

Hi Stefano

Thank you very much for your response.

It is is truly appreciated but I am so sorry to persevere on the subject. As you can see from the attached images, changing the text image from the Responsive page contents and substituting this with another jpg entirely, hasn't made any difference and the problem persists.

I am mindful that, through inexperience on my part, I may not be following or understanding your comments and suggestions entirely correctly - I apologise if this is the case.

If this is not the case, I am attaching 2 pics that may throw some light on this.

Thanks

Sorry, here are the pics

1

2

3

Hi Stefano

The gap is now closed and the image is removed from the Page Contents- thanks very much for your help.

I am actually puzzled regarding the use of Page Contents in the Responsive Template Structure.

If you place anything there which is going to interfere with pages in other browser styles, what is the point having it?

The only use I can see for it is possibly watermarking or something similar? 

If you can point me in the right direction as to how this should be used, I'll appreciate it.

Many thanks.