WebSite X5Help Center

 
David Brasington
David Brasington
User

Videos won't upload to mobile  en

Autor: David Brasington
Visitado 1556, Followers 2, Compartido 0  

Hi,

I've completed my website and cannot get my videos to show on mobile devices.
I have tried your MP4 h264 codec and several others and nothing is working. 

Please send a pre encoded video that will work in your web creator so I know that this isnt a technical error in your software. 

I have V9, Thank you

Publicado en
3 RESPUESTAS
Jeremy Vogel J.
Jeremy Vogel J.
User

I'm having the same problem. I've tried about 15 different video codecs and nothing is working. I wonder if the software is faulty if we can get a refund. I'll follow this to see if you can figure out the problem. 

Leer más
Publicado en de Jeremy Vogel J.
Jeremy Vogel J.
Jeremy Vogel J.
User

So, if I upgrade to v12 you will be able to solve my probelm and assist better? I dont want to spend another $75 and go nowhere?

Leer más
Publicado en de Jeremy Vogel J.