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Jacinto R.
Jacinto R.
User

Downloading latest version of Websitex5 12 PRO with latest update files?  en

Autor: Jacinto R.
Visitado 2396, Followers 1, Compartido 0  

Hello:

I would like to find out, if after I purchased websiteX5 12PRO a full version of the software with the latest updates can be downloaded or purchased? 

I have noticed that updates do happen while opening the program, but what would happen if a new installation needs to me made. Sometimes I do have computer issues on which I have to update hardware and reinstall software on a reformated drive.

Thank you 

Jacinto

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7 RESPUESTAS - 2 úTIL
Paul M.
Paul M.
Moderator

Hello Jacinto,

Yes, you will always be able to download all your licensed editions of WebSite X5 via the following link in your profile:

https://answers.websitex5.com/profile/downloads

The setup files you find there will always be the latest and most up-to-date versions of the software.

Kind regards,

Paul

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Jacinto R.
Jacinto R.
User
Autor

Thank you for your answer. But I do have a question. How come the file is smaller if it contains the latest update? My first download on 10/02/15 was of 338.1MB, but the new file downloaded from the website is smaller, only 323MB. Is that Normal? see the compare size on image attach. 

Thanks 

Jacinto

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Jacinto R.
Jacinto R.
User
Autor

Please see the new screenshot which shows both files next to each but different size. Can you let me know What is that I am downloading? It Seems that the file downloaded on 10-02-15 is way bigger than the one downloaded 09-25-16. Is that the full software I just downloaded or only the Updates files? Sorry for the continued asking, but I would like to know what's going on so I can properly burn the files and label them properly.  

Thank you again 

Jacinto

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Paul M.
Paul M.
Moderator

The setup file located at the link I posted earlier is the FULL installation file (not just updates), and it is definitely the most current file available.

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Jacinto R.
Jacinto R.
User
Autor

Hi Paul: 

You still haven't answered my question. If the file on the link you provide me is the current version, why the file is smaller that the file I purchased back on 2015? 

2015 file size: 330,202 KB

2016 file size your link: 2,298 KB

Please explain this to me because there is a big BIG difference on file size!!

If I am wrong please let me know and guide me to the proper place to ensure that small file is the current version full version!

Thank you 

Jacinto 

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Jacinto R.
Jacinto R.
User
Autor

Hi Paul:

Also know, that the file on the link you provided me is corrupted. After trying to install it, an error message pop up. Please see the attach screen image. 

Jacinto 

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Publicado en de Jacinto R.
Jacinto R.
Jacinto R.
User
Autor

Hi Paul:

I would like to apologize to you. After carefully comparing files, it seems the download from the link you provided me was corrupted at the time download was started. I believe it was an error at my end since my internet connection has been acting up lately while speeds continue to dramatically drop.

After doing a second download, the full completed latest version was downloaded and now I can see the differences between the purchased version on 2015 and the latest version of 2016. 

2015 file size: 330,202 KB

2016 file size your link: 330,569 KB

Thank you again, and my sincere apologies again.

Jacinto

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