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Jk_21 N.
Jk_21 N.
User

Contact form submission message  en

Autor: Jk_21 N.
Visitado 2156, Followers 1, Compartido 0  

When i preview my contact form after writing the contact details and clicking on submit, i receive the message(enclosed in the attachment).I want to show a message like-"Thank you for your interest. We will get back to you as soon as possible".

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8 RESPUESTAS - 1 ÚTIL - 1 CORRECTO
Andre E
Andre E
Moderator

On the email object form you can select on the right below part of the TAB SEND, a page where people land after pressing the send button.

So make a thank you page, hide in your menu, set the page on the above mentioned part and youre done.

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Publicado en de Andre E
Jk_21 N.
Jk_21 N.
User
Autor

Thanks for the reply. I was able to hide the "Thank you" page in the munu. But i am still getting the message which has been enclosed by me. I have set "the confirmation page after sending data" in the Mail form object options under "Send" tab to the hidden "thank you" page but then also same result.

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Publicado en de Jk_21 N.
Andre E
Andre E
Moderator

Can you make a prtscrn of the message?

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Publicado en de Andre E
Jk_21 N.
Jk_21 N.
User
Autor

I have already provided the screenshot when i posted this problem as contact us.PNG.

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Publicado en de Jk_21 N.
Andre E
Andre E
Moderator

That is the form if you fill it in, I like to see the meesage you see after you have pressed the send button.

Thanks

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Publicado en de Andre E
Jk_21 N.
Jk_21 N.
User
Autor

The message in the yellow tab is after i click on send.

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Publicado en de Jk_21 N.
Andre E
Andre E
Moderator

This is just a message from x5 to you saying that the data you entered will not be send, the form does not work offline (in preview) It will not be shown to visitors of your site.

The form needs to have permissions from your webhost, thats why it can't be fully tested from your pc.

If you upload and test (fill in your own email for testing, later fill in customers e-mail and upload again, you will see that the message is gone and you will get the page you have made / set like I mentioned earlyer.

Best Regards,

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Publicado en de Andre E
Jk_21 N.
Jk_21 N.
User
Autor

Thanks for the reply. I just waned to suggest that there should be a feature to test the contact form confirmation message in the preview mode itself.

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Publicado en de Jk_21 N.