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Duncan Baker
Duncan Baker
User

Immediate downloads for digital products  en

Autor: Duncan Baker
Visitado 1618, Followers 1, Compartido 0  

I have set up the facility for digital downlaods - thank you. But currently it seems that I have to go into the admin section to authorise those downloads. Not good if I am away for a day or two. I am using paypal as a payment gateway - is there any way that the purchaser can be instantly authoirised to download the video once they have paid? 

Publicado en
9 RESPUESTAS
Andre E
Andre E
Moderator
Usuario del mes EN

Duncan,

Not to my knowladge. Maybe create an idea post, but I think it's difficult.

Why not use the app of x5, that is made special for these things, you get a notification on you phone, you check the paypall account and then authoirise the paymanet.

except for the paypall check the x5 app can do this all for you.

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Duncan Baker
Duncan Baker
User
Autor

Uggh :(

Thanks for the reply André. It is useful being able to do digital downloads - but folks are so usd to gtting things instantly these days....

I will have to put a notification on the website :(

Duncan

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Andre E
Andre E
Moderator
Usuario del mes EN

Well yes, but you are talking about big shopes with a contract with their banking for information and feedback purposes. (and they pay a lot of money to the banks for that.)

You get almost immmadiatly a message on your phone, just tapping the message and 1 click further (acknoladgement) and the mail with the link goes out automaticly to the customer.

So that's pritty impresive for no extra payments to banks.

Anyway, goodluck Duncan, and maybe someone else has a better solution....I hope so.

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Duncan Baker
Duncan Baker
User
Autor

Thanks again André

Other small systems do do that - but I can live with the work-round for the moment.

Duncan

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Incomedia
Elisa B.
Incomedia

Hi Duncan, 

thank you for having contacted us and for your patience. 

We have decided not to make the Download link immediately and automatically avaiable because we think that this system allows you to have more control on the purchases. The existing system is safer, as one can verify that that purchase has been paid before processing the order. Still, I have seen your Idea post, for which I thank you. It may be taken into consideration of future software releases. 

Thank you again, I wish you a lovely day. Kind regards.

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Publicado en de Elisa B.
Jamie B.
Jamie B.
User

Hi Elisa

I agree with you that it is safer but it is still possible to do with automatic download release.

our script does exactly that so even if a payment fails the download is not released until payment is complete.

I hope you guys get this fixed for users.

regards

jamie

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Publicado en de Jamie B.
Duncan Baker
Duncan Baker
User
Autor

Elisa,

Thank you for your comments. Unfortunately folks are now used to an instant download link being sent to them. With your system, folks have towait several hours to get the download link - and they are not happy.

I have put a comment on my website that they will have to wait - but they are still not happy.

Duncan

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Incomedia
Elisa B.
Incomedia

Dear Duncan, 

I am so sorry to hear about that. 

Then I kindly suggest you to write the idea topic I have mentioned, it will be useful for our developers, who will have the chance of taking this idea in consideration fot future releases of the software. 

Thank you a lot! Kind regards.

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Publicado en de Elisa B.