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Glenn P.
Glenn P.
User

Error creating folder  en

Autor: Glenn P.
Visitado 1646, Followers 1, Compartido 0  

I am trying to upload my web site but keep getting the message error creating folder please try again later.

How can I fix this problem with V14.

My V11 program does not have this problem and I am using the exact same details for V14.

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6 RESPUESTAS - 1 ÚTIL
Andre E
Andre E
Moderator

delete the destination folder top right when making connection, then set it manually after that x5 will ask to set this as default, say yes and all should work.

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Publicado en de Andre E
Sergey Suvorov
Sergey Suvorov
User

On the load line to the hosting via FTP client-WebSite x5 put a slash (/) in front of all the data

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Incomedia
Claudio D.
Incomedia

Hello Glenn,

In Step 5 in the export settings in the "Destionation folder" field enter / in front of all content you have. If the field is empty enter / only and then try again.

Many thanks!

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Publicado en de Claudio D.
Andre E
Andre E
Moderator

Just tested on 2 different projects and 2 different providers, empty destination folder and with or without the forward slash  /  I made connection. (both way's work for me)

But it probably depends on provider as well.

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Lauren W.
Lauren W.
User

on mine I did like claudio said and put the / infront of public_html and it finally worked... We will see if it continues but for now I am good

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Andre E
Andre E
Moderator

Thanks for the feedback Lauren.

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Publicado en de Andre E