"It is not possible to complete the download" 
Autor: Ted W
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I purchased a new template (Wear What?) though when I try to load it into version 14 I get the error message "It is not possible to complete the download". Please advise me on how to complete the download and start using this template?
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Hi Ted,
I have verified and I could normally download the template. Problably, there is something in your PC which is blocking the process. Therefore I kindly suggest you to:
Then please try again. Kind regards.