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Ted W
Ted W
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"It is not possible to complete the download"  en

Author: Ted W
Visited 1925, Followers 1, Shared 0  

I purchased a new template (Wear What?) though when I try to load it into version 14 I get the error message "It is not possible to complete the download".  Please advise me on how to complete the download and start using this template?

Posted on the
1 ANSWERS
Incomedia
Elisa B.
Incomedia

Hi Ted, 

I have verified and I could normally download the template. Problably, there is something in your PC which is blocking the process. Therefore I kindly suggest you to:

  • change browser
  • deactivate your firewall
  • deactivate your antivirus

Then please try again. Kind regards.

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Posted on the from Elisa B.