WebSite X5Help Center

 
Henk R.
Henk R.
User

Can not use optimizer after update to 17.0.11  en

Autor: Henk R.
Visitado 670, Followers 1, Compartido 0  

Why i can not use optimizer after update to version 17.0.11, i don`t support this version of X5 why i have optimizer and can`t use it?

Publicado en
13 RESPUESTAS - 2 úTIL
Esahc ..
Esahc ..
Moderator

Henk, Optimiser is version specific and it frequently takes Incomedia a few days to update it with the release of a new version.

I have marked your post for attention by Incomedia in order to prompt them to update it.

Leer más
Publicado en de Esahc ..
Henk R.
Henk R.
User
Autor

Thank you Gordon.

Leer más
Publicado en de Henk R.
Incomedia
Elisa B.
Incomedia

Hi Henk, 

as Esahc mentioned, a new update for WebSite X5 Optimizer has not been released yet, I am sorry about this. I noted down your message so to keep you posted.

Thanks! Kind regards.

Leer más
Publicado en de Elisa B.
Henk R.
Henk R.
User
Autor

Thank you Elisa.

Leer más
Publicado en de Henk R.
B. H.
B. H.
User

Any update on this?

Leer más
Publicado en de B. H.
Henk R.
Henk R.
User
Autor

Nothing,no update.

Leer más
Publicado en de Henk R.
Incomedia
Elisa B.
Incomedia

Hi!

Unfortunately I still have no news about this matter, I am so sorry about this. 

I will keep you posted. Have a nice day.

Leer más
Publicado en de Elisa B.
Andre E
Andre E
Moderator

Elisa,

Please set some urgency on the optimizer, it's not good that it runs behind.

Can you give an astimate when the correct version is available?

Leer más
Publicado en de Andre E
Myron A.
Myron A.
User

Instead of “Update Protection,” Incomedia appears to be supplying update destruction!

And fixes for the destruction are very slow to arrive.

Leer más
Publicado en de Myron A.
Jim C.
Jim C.
User

Hi Myron A,

Certainly can't disagree with your comments, Incomedia really need to take note. Perhaps hiring more or better developers is the answer.

Jim

Leer más
Publicado en de Jim C.
Myron A.
Myron A.
User

Looking through the recent posts on this forum, the latest version of X5 seems to have broken a lot of things that worked fine in v.16.

l can’t easily rationalize why the developers cannot port perfectly good features from an existing release of their software to a newer version without screwing up the functionality.

Paying in advance for this with “update protection” is totally unjustified.

Leer más
Publicado en de Myron A.
Incomedia
Elisa B.
Incomedia

Hi guys, 

unfortunately I still have not any precise information about the release date, I am so sorry about this. I have indeed solicited for the new update for WebSite X5 Optimizer to be available as soon as possible. 

Thank you all for the patience, I'm at your disposal. 

Leer más
Publicado en de Elisa B.
Incomedia
Elisa B.
Incomedia

Hello!

I hereby confirm that we have released WebSite X5 Optimizer 1.9.0

Have a nice day.

Leer más
Publicado en de Elisa B.