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Henk R.
Henk R.
User

Can not use optimizer after update to 17.0.11  en

Autor: Henk R.
Visitado 1917, Followers 1, Compartido 0  

Why i can not use optimizer after update to version 17.0.11, i don`t support this version of X5 why i have optimizer and can`t use it?

Publicado en
13 RESPUESTAS - 2 úTIL
Esahc ..
Esahc ..
Moderator

Henk, Optimiser is version specific and it frequently takes Incomedia a few days to update it with the release of a new version.

I have marked your post for attention by Incomedia in order to prompt them to update it.

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Henk R.
Henk R.
User
Autor

Thank you Gordon.

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Incomedia
Elisa B.
Incomedia

Hi Henk, 

as Esahc mentioned, a new update for WebSite X5 Optimizer has not been released yet, I am sorry about this. I noted down your message so to keep you posted.

Thanks! Kind regards.

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Publicado en de Elisa B.
Henk R.
Henk R.
User
Autor

Thank you Elisa.

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B. H.
B. H.
User

Any update on this?

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Publicado en de B. H.
Henk R.
Henk R.
User
Autor

Nothing,no update.

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Incomedia
Elisa B.
Incomedia

Hi!

Unfortunately I still have no news about this matter, I am so sorry about this. 

I will keep you posted. Have a nice day.

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Publicado en de Elisa B.
Andre E
Andre E
Moderator

Elisa,

Please set some urgency on the optimizer, it's not good that it runs behind.

Can you give an astimate when the correct version is available?

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Myron A.
Myron A.
User

Instead of “Update Protection,” Incomedia appears to be supplying update destruction!

And fixes for the destruction are very slow to arrive.

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Jim C.
Jim C.
User

Hi Myron A,

Certainly can't disagree with your comments, Incomedia really need to take note. Perhaps hiring more or better developers is the answer.

Jim

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Myron A.
Myron A.
User

Looking through the recent posts on this forum, the latest version of X5 seems to have broken a lot of things that worked fine in v.16.

l can’t easily rationalize why the developers cannot port perfectly good features from an existing release of their software to a newer version without screwing up the functionality.

Paying in advance for this with “update protection” is totally unjustified.

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Publicado en de Myron A.
Incomedia
Elisa B.
Incomedia

Hi guys, 

unfortunately I still have not any precise information about the release date, I am so sorry about this. I have indeed solicited for the new update for WebSite X5 Optimizer to be available as soon as possible. 

Thank you all for the patience, I'm at your disposal. 

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Publicado en de Elisa B.
Incomedia
Elisa B.
Incomedia

Hello!

I hereby confirm that we have released WebSite X5 Optimizer 1.9.0

Have a nice day.

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Publicado en de Elisa B.