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Henk R.
Henk R.
User

Can not use optimizer after update to 17.0.11  en

Author: Henk R.
Visited 567, Followers 1, Shared 0  

Why i can not use optimizer after update to version 17.0.11, i don`t support this version of X5 why i have optimizer and can`t use it?

Posted on the
13 ANSWERS - 2 USEFUL
Esahc ..
Esahc ..
Moderator

Henk, Optimiser is version specific and it frequently takes Incomedia a few days to update it with the release of a new version.

I have marked your post for attention by Incomedia in order to prompt them to update it.

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Posted on the from Esahc ..
Henk R.
Henk R.
User
Author

Thank you Gordon.

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Posted on the from Henk R.
Incomedia
Elisa B.
Incomedia

Hi Henk, 

as Esahc mentioned, a new update for WebSite X5 Optimizer has not been released yet, I am sorry about this. I noted down your message so to keep you posted.

Thanks! Kind regards.

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Posted on the from Elisa B.
Henk R.
Henk R.
User
Author

Thank you Elisa.

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Posted on the from Henk R.
B. H.
B. H.
User

Any update on this?

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Posted on the from B. H.
Henk R.
Henk R.
User
Author

Nothing,no update.

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Posted on the from Henk R.
Incomedia
Elisa B.
Incomedia

Hi!

Unfortunately I still have no news about this matter, I am so sorry about this. 

I will keep you posted. Have a nice day.

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Posted on the from Elisa B.
Andre E
Andre E
Moderator

Elisa,

Please set some urgency on the optimizer, it's not good that it runs behind.

Can you give an astimate when the correct version is available?

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Posted on the from Andre E
Myron A.
Myron A.
User

Instead of “Update Protection,” Incomedia appears to be supplying update destruction!

And fixes for the destruction are very slow to arrive.

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Posted on the from Myron A.
Jim C.
Jim C.
User

Hi Myron A,

Certainly can't disagree with your comments, Incomedia really need to take note. Perhaps hiring more or better developers is the answer.

Jim

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Posted on the from Jim C.
Myron A.
Myron A.
User

Looking through the recent posts on this forum, the latest version of X5 seems to have broken a lot of things that worked fine in v.16.

l can’t easily rationalize why the developers cannot port perfectly good features from an existing release of their software to a newer version without screwing up the functionality.

Paying in advance for this with “update protection” is totally unjustified.

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Posted on the from Myron A.
Incomedia
Elisa B.
Incomedia

Hi guys, 

unfortunately I still have not any precise information about the release date, I am so sorry about this. I have indeed solicited for the new update for WebSite X5 Optimizer to be available as soon as possible. 

Thank you all for the patience, I'm at your disposal. 

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Posted on the from Elisa B.
Incomedia
Elisa B.
Incomedia

Hello!

I hereby confirm that we have released WebSite X5 Optimizer 1.9.0

Have a nice day.

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Posted on the from Elisa B.