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Olivier Delphine D.
Olivier Delphine D.
User

My update changes not taken into consideration and not exported  en

Autor: Olivier Delphine D.
Visitado 3236, Followers 1, Compartido 0  

hello

i made a change in my main page "home page" and like usual exported it; this time, i tried many many times, and the changes are not taken into consideration, though it does as a test; finally on google even if i reload nothing is modified; what is happening and how can i reverse this situation, thank you

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20 RESPUESTAS - 1 CORRECTO
Antal Z.
Antal Z.
User

HI Olivier Delphine D.

1. Clear browser history

If the situation does not change.

2. Delete the uploaded web page on your site. Then make a full upload.

Perhaps this is the simplest way.

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Publicado en de Antal Z.
John S.
John S.
User

Do you know if pages ( especially the homepage ) has been changed from html to php? Did you on a page insert an object that would change the page type?

If this is not the case, then do as Antal suggest.

If still problems - have you tried to do a manual upload?

Do you have a link to your site?

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Publicado en de John S.
Olivier Delphine D.
Olivier Delphine D.
User
Autor

www.scentseas.com

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Publicado en de Olivier Delphine D.
Olivier Delphine D.
Olivier Delphine D.
User
Autor

it is in html

John S.
Do you know if pages ( especially the homepage ) has been changed from html to php? Did you on a page insert an object that would change the page type? If this is not the case, then do as Antal suggest. If still problems - have you tried to do a manual upload? Do you have a link to your site?
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Publicado en de Olivier Delphine D.
Esahc ..
Esahc ..
Moderator

Olivier, assuming the preview looks correct on your PC, please do a ctrl+preview and then do a FULL upload of your site (not new and changed). When you open your site with your web browser, CTRL+F5 will flush the cache.

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Publicado en de Esahc ..
Olivier Delphine D.
Olivier Delphine D.
User
Autor

thank you for your answer

i tried to flush the cache it did not work; though the website is exported correctly on the mobile phones; i dont know how to figure this out

Esahc ..
Olivier, assuming the preview looks correct on your PC, please do a ctrl+preview and then do a FULL upload of your site (not new and changed). When you open your site with your web browser, CTRL+F5 will flush the cache.
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Publicado en de Olivier Delphine D.
Esahc ..
Esahc ..
Moderator

Olivier, we can see your website online. Could you provide a screenshot of your local preview and also one online of the same page so we can see the difference?

Have you tried looking at your site with a different browser?

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Publicado en de Esahc ..
Olivier Delphine D.
Olivier Delphine D.
User
Autor

yes i tried through internet explorer too, it is the same

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Publicado en de Olivier Delphine D.
Olivier Delphine D.
Olivier Delphine D.
User
Autor

here from the preview

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Publicado en de Olivier Delphine D.
Esahc ..
Esahc ..
Moderator

Olivier, could you open WX5, select your home page and check the filename? I suspect this is not index as it should be.

I also note that you not only have http://www.scentseas.com/index.html online, you also have http://www.scentseas.com/index.php and http://www.scentseas.com/home.html so I suspect you have played with the intro page at some point (this may have confused the home page file name?). As Antal said above, deleting all files in the public_html folder of your host and then doing a full upload may well resolve the problem.

As a test before you do so you could create a folder on your PC and go to step5, export website to disk into that folder, then using Windows Explorer, navigate to that folder and double click on index.html Hopefully you will see your whole site exactly as you intended.

Please let us know if any of the above helps.

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Publicado en de Esahc ..
Esahc ..
Esahc ..
Moderator

Olivier, I revisited your site, http://www.scentseas.com/acceuil.html does exist exactly as your screen shot of wx5 shows, so I suspect you will solve the problem if you use properties to rename acceuil to index (assuming this is meant to be your home page)

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Publicado en de Esahc ..
Olivier Delphine D.
Olivier Delphine D.
User
Autor

HELLO

actually, as i saw no matter what it was not working, i copied the home page as a regular page, and see what it was doing, and it did not correct the problem, that is why you see 2 homme pages, regarding the 3rd one is because we have a multi language website, one in english, the regular is in french; www.scentseas.com/en

Esahc ..
Olivier, I revisited your site, http://www.scentseas.com/acceuil.html does exist exactly as your screen shot of wx5 shows, so I suspect you will solve the problem if you use properties to rename acceuil to index (assuming this is meant to be your home page)
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Publicado en de Olivier Delphine D.
Olivier Delphine D.
Olivier Delphine D.
User
Autor

and regarding http://www.scentseas.com/home.html

i would love to delete it, how can i do it as i have not access to it anymore, where can i find it?

thank you !!

Esahc ..
Olivier, could you open WX5, select your home page and check the filename? I suspect this is not index as it should be. I also note that you not only have http://www.scentseas.com/index.html online, you also have http://www.scentseas.com/index.php and http://www.scentseas.com/home.html so I suspect you have played with the intro page at some point (this may have confused the home page file name?). As Antal said above, deleting all files in the public_html folder of your host and then doing a full upload may well resolve the problem. As a test before you do so you could create a folder on your PC and go to step5, export website to disk into that folder, then using Windows Explorer, navigate to that folder and double click on index.html Hopefully you will see your whole site exactly as you intended. Please let us know if any of the above helps.
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Publicado en de Olivier Delphine D.
Olivier Delphine D.
Olivier Delphine D.
User
Autor

i started to see where were all those files, i tried to delete them, but it seem impossible, what is the procedure? thank you

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Publicado en de Olivier Delphine D.
Olivier Delphine D.
Olivier Delphine D.
User
Autor

i deleted the old old pages, OMG did not know everything was stocked; though i hope it will help

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Publicado en de Olivier Delphine D.
Esahc ..
Esahc ..
Moderator

Over time there can be quite a build up of old files. WX5 replaces updated files and adds new files, there is no option to automatically remove unused files

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Publicado en de Esahc ..
Esahc ..
Esahc ..
Moderator

Olivier, I tried http://www.scentseas.com/index.html and it is not found (you may be currently uploading?). Could you please verify that when exported to a folder on your PC you can open index.html and the site opens correctly (if not, the site will not upload correctly).

I also note that index.php still exists, as does home.html, so these files have not yet been deleted.

You can do all the deletions in FTP through WX5, I select the first folder and then hold down shift to select the last file if I wish to delete everything (I can go back and hld ctrl key down to unselect individual files or folders if I wish).

You are not currently using the intro page to select language (you have a menu button option to switch sites). When you create an intro page wx5 creates index.php (intro page) and renames index.html as home.html. Unfortunately when you stop using the intro page wx5 does not remove index.php or home.html, it simply changes the home page to index.html

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Publicado en de Esahc ..
Olivier Delphine D.
Olivier Delphine D.
User
Autor

Esahc, you have been a fantastic help, becaus elast night i looked into the www when to export th website and i understood where all the problems where coming from; yes i forgot yet to delete some files, but i got uploaded the proper index i wanted.

that's fantastic

and i can conncect to our english website on the proper home page too.

a big THANK YOU

Esahc ..
Olivier, I tried http://www.scentseas.com/index.html and it is not found (you may be currently uploading?). Could you please verify that when exported to a folder on your PC you can open index.html and the site opens correctly (if not, the site will not upload correctly). I also note that index.php still exists, as does home.html, so these files have not yet been deleted. You can do all the deletions in FTP through WX5, I select the first folder and then hold down shift to select the last file if I wish to delete everything (I can go back and hld ctrl key down to unselect individual files or folders if I wish). You are not currently using the intro page to select language (you have a menu button option to switch sites). When you create an intro page wx5 creates index.php (intro page) and renames index.html as home.html. Unfortunately when you stop using the intro page wx5 does not remove index.php or home.html, it simply changes the home page to index.html
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Publicado en de Olivier Delphine D.
Esahc ..
Esahc ..
Moderator

Glad you got it sorted Olivier.

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Publicado en de Esahc ..