WebSite X5Help Center

 
David T.
David T.
User

"This page isn’t working” Message - HTTP ERROR 500.  en

Autor: David T.
Visitado 2089, Followers 1, Compartido 0  

Hi,

 I am using WebSite X5 and updated it to version2020.1.5 (64 bit) two days ago.

 However, I am now unable to login and pages come up as “This page isn’t working”  HTTP ERROR 500.

 Please see pictures. I have uploaded the whole site several times but still have the same problem online.

 Please advise.

Thank you.

Regards,

David

Publicado en
3 RESPUESTAS - 1 ÚTIL - 1 CORRECTO
Colin W.
Colin W.
User

Hi

I had the same problem and checked the PHP version through the cpanel of my host server. I discovered that the host server was using PHP v 5.6. I was able to change it to v 7.2.

I changed my homepage back to .php instead of  /index.html 

I uploaded all the files.

Now my webpages with.php extension work.

My forms that send emails work

Shopping cart also allows paypal payment again.

Hope this helps

Kind regards

Colin

Leer más
Publicado en de Colin W.
David T.
David T.
User
Autor

Hi,

 Thank you very much for both answers.

 I downloaded and reinstalled version WebSite X5 Evo 2019.3.14 and imported my saved back-up copy of website

 Everything is back to normal again.

 Thanks again.

 Regards,

 David

Leer más
Publicado en de David T.